How much disk space and bandwidth will my plan include?
Disk space and bandwidth is “Unmetered” which means you are not charged according to the amount of disk space or bandwidth you use. However, that being said, we do require all customers to be fully compliant with our Terms of Service and its policies, which includes our Acceptable Use Policy (“TOS”), and to only utilize disk space and bandwidth in the normal operation of a personal or small business website.
For example, such customers who are using 25% or more of system resources for longer than 90 seconds would be in violation of our TOS, which includes our Acceptable Use Policy and other policies. Please see our TOS or contact us with any questions.
What happens if I exceed usage?
If we have concerns about your account’s bandwidth or disk space utilization, you will receive an email asking you to reduce usage. Again, it is very rare for a customer who is managing a personal or small business website to exceed our TOS, which includes our Acceptable Use Policy and other policies.
Definition of Spam: Divine Concepts regards unsolicited bulk email as spam, except in cases where:
2. Client Responsibility: Clients should only receive bulk mail that they have requested, consented to, or would reasonably expect to receive due to an existing relationship.
3. Unacceptable Practices: Divine Concepts takes swift action against users engaged in the following practices:
1. Upon receipt of a complaint or upon becoming aware of an incident, Divine Concepts may, at its discretion, take any of the following actions:
2. In the case of clients, Divine Concepts may issue a warning, suspend the client’s account, and/or revoke or cancel the client’s service access privileges entirely.
3. If abuse is identified as emanating from a third party, Divine Concepts may notify the third party’s network administrator of the incident and request them to address the incident in accordance with this AUP and/or the ISPA Code of Conduct (if applicable).
4. In severe cases, Divine Concepts may suspend access to the entire network of the third party until abuse can be prevented by appropriate means.
5. In all cases, Divine Concepts reserves the right to charge offending parties for administrative costs and for any machine or human time lost due to the incident.
6. Divine Concepts may assist other networks or website administrators in investigating credible suspicions of any activity listed in this AUP.
7. Divine Concepts may institute civil or criminal proceedings as deemed necessary.
8. Divine Concepts may share information regarding the incident with other Internet access providers, or publish the information, and/or make available the users’ details to law enforcement agencies.
9. Divine Concepts reserves the right to suspend or terminate the service as provided for in the agreement.
This policy applies to and will be enforced for both intended and unintended prohibited usage, including but not limited to viruses, worms, malicious code, or otherwise unknown causes.